Privacy

Data Controls

You own your data. These controls let you see exactly what Laivara holds, move it, or remove it — entirely on your terms, without needing to contact anyone.

What data Laivara holds

Session metadata

Tool used, session duration, timestamp, session count. The core of your clarity profile.

Stored

Account information

Your email address, display name, and account creation date.

Stored

Digest preferences

Your notification and email digest settings.

Stored

Prompt content

What you type into AI tools. We never capture this — it stays in your browser.

Never captured

AI responses

Responses from AI tools. Not captured, not transmitted, not stored.

Never captured

How to export your data

Export a full copy of your session history and account data at any time, in a machine-readable format.

  1. 1

    Go to Settings → Data Controls in your Laivara dashboard.

  2. 2

    Click "Export my data".

  3. 3

    Choose your format: JSON (full detail) or CSV (spreadsheet-friendly).

  4. 4

    Your export will be prepared and emailed to your account address within 10 minutes.

  5. 5

    The export link is valid for 48 hours and can only be accessed by you.

Tip: Your export includes all session metadata in chronological order. If you are on a team plan, the export covers only your own data — not team-level aggregates.


How to delete your data

Deleting your account permanently removes all data associated with it. This cannot be undone. We recommend exporting first if you want a record.

  1. 1

    Go to Settings → Data Controls in your Laivara dashboard.

  2. 2

    Click "Delete my account".

  3. 3

    Confirm your email address when prompted.

  4. 4

    Your account and all associated data will be permanently erased within 30 days.

  5. 5

    You will receive a confirmation email when deletion is complete.


Retention policy

Free

12 months

Laivara Plus

36 months

Teams

Subscription + 90 days

After deletion is requested, data is removed from active systems within 30 days and from backups within 90 days.


Contact the data team

If you have questions about your data, or want to exercise rights that require human review — such as correcting inaccurate records or objecting to specific processing — reach out to us directly.

Email privacy@laivara.com